![]() But for those that don’t, stand-alone third-party solutions are a great option. ![]() In fact, there’s a reason a good number of VoIP providers offer softphone clients with their service. Softphones are probably the number one choice for contact centers, and still stand as a great choice for any business. So, the idea at first might sound a little outdated, but that’s far from the truth. The softphone can be downloaded on a laptop, tablet or even smart phone to allow access to that VoIP service anywhere in the world - not just at their desk bringing true mobility. By utilizing a softphone with a VoIP service, your employees can always place calls through your VoIP number instead of relying on cell service, which might bring in any extra costs, say for a long-distance call.
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